Create and manage powerful chatbots—without the need for code or AI expertise—with an easy-to-use graphical interface. Unify data from many sources to create interactive, immersive dashboards and reports that provide actionable insights and drive business results. Power Apps/Power Automate for Microsoft … Build apps in hours—not months—that easily connect to data, use Excel-like expressions to add logic, and run on the web, iOS, and Android devices. Internal users can be licensed either by the Power Apps per app or per user plans, or a qualifying Dynamics 365 subscription. TruGreen developed a virtual agent that provides predictive assistance to customers, freeing call center associates to spend more time on higher-value tasks. Reduction in requests requiring assistance, Reduction of IT and support-ticket workload in the first year, Successful answer rate on employee requests/questions. Licensing overview for Power Platform. Learn how companies are using easy-to-build chatbots to manage their operational response to COVID-19. Read our playbook on how automating customer service strengthens your resilience. From the point of view of the citizen developer or organization power user creating applications, flows or virtual agents, the cost of service could affect what they are able to do and to what extent. Get an introduction to understanding and using Power Virtual Agents.

The Microsoft Power Platform is more than the sum of its parts. The topics in this section provide detailed information about Power Apps and Microsoft Power Automate licensing. Contact your Microsoft representative for more information. Pricing will be $500 business process/month for up to 5 active workflows.

See how Power Virtual Agents helps you resolve common issues quickly and provides personalized service to customers and internal users.

Connect with tens of thousands of Power Virtual Agents community members around the world, and discover valuable insights and tips from the Power Virtual Agents team. Connect them together—and to Office 365, Dynamics 365, Azure, and hundreds of other apps—and build end-to-end business solutions.

For information about Power BI licensing, see Power BI Pricing. Easily extend your chatbots with code when needed.

2 Additional flows may be purchased for $100.00 per flow/month. Make informed, confident business decisions by putting data-driven insights into everyone’s hands. What is Power Apps? Easily integrate your chatbots with the products and services you use every day. Work with these systems occurs in the tenant shared with others and whether the solutions being built are for indi… Build powerful end-to-end business solutions by connecting Power Virtual Agents across the entire Microsoft Power Platform—and to Microsoft 365, Dynamics 365, Azure, and hundreds of other apps—to drive innovation across your entire organization. Put chatbots to work for you with quick ideas on how to get started. Easily build chatbots to engage conversationally with your customers and employees—no coding required. Your employees know the work and the process.

Respond rapidly to your customer and employee needs—at scale—using intelligent chatbots built with Power Virtual Agents.

Volume pricing available. Empower them to build chatbots to quickly automate frequently asked questions and common business processes for HR, service desk, and other scenarios—at no extra charge—within Microsoft Teams. Power BI.

Learn how organizations gained productivity and reduced the operational burden on HR and helpdesk employees using bots, like those built with Power Virtual Agents technology, and Microsoft Teams in this commissioned Total Economic Impact™ study. Results are for a composite organization based on customers interviewed for New Technology: The Projected Total Economic Impact™ Of The Microsoft Teams Platform, a commissioned study conducted by Forrester Consulting, June 2020. Get suggestions on which topics to build, create rich, personalized conversations using natural language understanding and entity extraction, and monitor and improve your chatbot’s performance using AI and data-driven insights.

1 Purchasing and assigning Power Automate per user with attended RPA or per flow plan licenses requires access to the Microsoft 365 admin center with either the global administrator or billing administrator roles. Quickly create sophisticated, AI-powered chatbots that can resolve common issues and answer questions around the clock.